Melia Connecting Room
- 3 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Melia Castilla
A reliable 4-star stay in Madrid's Tetuan district, with multiple restaurants, a seasonal outdoor pool, and easy access to the metro.
- Three on-site restaurants
- Seasonal outdoor pool with sun loungers
- Convenient metro access nearby
8.8
Great
2466 reviews
Booking.com 8.8 · 2466 reviews
About
Melia Castilla
Melia Castilla is a 4-star hotel in Madrid's Tetuan district, an area that mixes modern shopping centres with the landmark Gate of Europe office towers. The hotel has three restaurants, a seasonal outdoor pool, and a range of rooms from classic doubles to The Level suites with access to a lounge offering premium touches like coffee machines.
The hotel is rated 8.8 out of 10 by guests, who consistently praise the helpful and bilingual staff, the breakfast, and the quiet yet well-connected location. With two metro stations within a five-minute walk, it's a practical choice for exploring the city centre while avoiding the direct noise of the busiest tourist zones.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Dining scores high across the board — Guests consistently rate the breakfast as excellent, and with three restaurants on site, there are options for every meal without leaving the hotel.
- Location that balances quiet and connectivity — Two metro stations within a five-minute walk put lines 1, 9, and 10 within easy reach, while the hotel sits in a calmer neighbourhood further from the centre's bustle.
- Spacious, comfortable rooms — Guests frequently note large rooms and comfortable beds, and families have appreciated the connected and triple room options.
- Consistently excellent service — Guests praise the staff for being helpful, bilingual, and efficient, with many mentioning upgrades and smooth check-in experiences.
–
Worth weighing
4 to weigh- Rooms can feel dated in places — Some guests have noted that while clean and comfortable, the decor and furnishings (like older TVs) feel old-fashioned, especially for a five-star expectation.
- Pool may not always be available — One guest was disappointed that the pool was empty during their stay, so check operational timing before relying on it.
- Breakfast is on the pricey side — While praised as fabulous, the breakfast costs €25 per person, which some guests found expensive.
- Rooms and cleanliness score lower than other aspects — The hotel's lowest category rating is for rooms and cleanliness, and while still acceptable, it trails the strong performance of location and dining.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Classic Double or Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Deluxe Double Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Premium Triple Room
- 3 Single beds
- Shower
- Heating
- Air conditioning
Supreme Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Family triple room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Premium Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Family Communicated Rooms
- 2 Single beds
- Shower
- Heating
- Air conditioning
The Level Premium Triple Room
- 3 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
The Level Family Communicated Room
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
The Level Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
The Level Premium Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Grand Suite The Level
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
The Level Castilla Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
The Level Deluxe Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/Lounge area
- Special diet menus
- In-room breakfast
- Coffee shop
Pool & Wellness
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Public Bath
Business & Events
- Meeting/Banquet facilities
- Fax/Photocopying
For Families
- Kids club
- Cots
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
- Bathtub
- Free toiletries
- Bathroom telephone
- Electric kettle
- Down comforter
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Services
- 24-hour reception
- VIP check-in/-out
- 24-hour security
- Luggage storage
- Currency exchange
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
- Free Wi-Fi in rooms
- Wi-Fi
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 2,466 reviews
Booking.com · 8.8 · 2466 reviews
8.8Verified guest“We spent a very pleasant few days here. Good value for money, and the room had been freshly renovated. The staff were attentive. We booked a room with a king bed, and the breakfast served in the attached restaurant was the highlight.”
8.8Verified guest“I booked a twin room for single use. The service I received was good.”
8.8Verified guest“Staff were helpful and spoke both languages; check-in and check-out were smooth. The location is excellent, right by metro lines 1, 9, and 10, as well as bus 27.”
8.8Verified guest“After a few room changes due to issues, I was upgraded to what felt like a five-star room. The original one was at best a four. The pool was nice, and there's a metro station about two blocks away.”
8.8Verified guest“My tenth stay here, and it never fails to impress. At check-in, the manager greeted me and gave me an upgrade. I asked for a late checkout and got 4 pm without any hassle or extra fee. Breakfast is excellent with plenty of options. I wholeheartedly recommend this hotel to anyone visiting Madrid.”
8.8Verified guest“The pool was a good size for swimming. Front desk staff were very helpful and efficient. The hotel is spotless, not just the rooms but throughout. Plenty of lifts made moving around quick and easy.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Tetuan: The hotel sits in Tetuan, a neighbourhood known for modern malls and the landmark Gate of Europe office towers. It's less touristy than the centre, with local restaurants and wine bars within easy reach.
Poeta Joan Maragall 43, Madrid, Community of Madrid, 28020, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 1007 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking for guests.
Are pets allowed?
No, pets are not allowed at the hotel.
Is there a pool?
Yes, there is a seasonal outdoor pool with sun loungers and beach umbrellas. Be aware that it may not be open during your stay; one guest noted it was empty during their visit.
How far is the nearest metro station?
Two metro stations are within a five-minute walk, giving access to lines 1, 9, and 10.
Does the hotel have restaurants on-site?
Yes, there are three restaurants, one of which is open all day, plus a bar/lounge area.
The bottom line
Melia Castilla is a dependable choice for travellers who value dining and location without paying for the very centre. The hotel earns high marks for its breakfast, service, and metro connectivity, though the room decor may not match modern expectations and the pool isn't guaranteed to be open.
8.8Ideal for business travellers and families wanting space and convenience at a fair price.
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